Shipping policy
Shipping Policy
Good things take a little time — each piece is made just for you.
Thank you for shopping with Knick of Time. Each item is made with care, and we’re excited to get your order to you.
Processing Time
All items are made to order. Please allow 2–5 business days for processing before your order ships.
During peak times, processing may take slightly longer.
Shipping Time
Once your order has shipped, estimated delivery times are:
- United States: 3–7 business days
- International: 7–21 business days
Please note that shipping times are estimates and may vary due to carrier delays or external factors.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time — be sure to check our announcement bar for current offers.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
If you notice an error, contact us immediately at knick-of-time@outlook.com.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers. However, if your package appears lost, please reach out and we’ll do our best to help.
Damaged Items
If your order arrives damaged or defective, please contact us within 5 days of delivery with photos of the item and packaging. We’ll make it right as quickly as possible.
International Orders
International customers are responsible for any customs fees, duties, or taxes that may apply.
Questions
If you have any questions about your order, please contact us at knick-of-time@outlook.com. We’re always happy to help.